Friday, September 9, 2011

What is Business Process Outsourcing (BPO)?

Business Process Outsourcing = BPO
BPO is the delegation of one or more business processes to an external provider who in turn provides services for the selected process based on certain defined and measurable performance criteria specified by your organization.. BPO is positively related to the search for more efficient organizational designs: cost reduction, productivity growth and innovative capabilities. Hence, a source for strategic advantage.

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